Junior Twin Suite
- 2 Single beds
- Air conditioning
Hotel · Vienna · Vienna (Area)
Park Hyatt Vienna
A five-star address on Am Hof square, steps from Vienna's old town sights, with an indoor pool, Turkish bath, and a spa that guests consistently praise.
- Central location near St. Stephen's Cathedral and the opera house
- Indoor pool, Turkish bath, and steam room
- Spacious, soundproofed rooms with marble bathrooms
9
Perfect
735 reviews
Booking.com 9 · 735 reviews
About
Park Hyatt Vienna
Park Hyatt Vienna occupies a historic building on Am Hof square, in the city's shopping district. The 143 rooms and suites combine modern comfort with classic styling, and the hotel's facilities include an indoor pool, sauna, Turkish bath, and a range of massages and beauty treatments. Dining options cover a restaurant, bar, and in-room breakfast, and the 24-hour reception and concierge are on hand for tickets, tours, and car hire.
The hotel's position makes it an easy base for exploring Vienna: the palace, opera house, and St. Stephen's Cathedral are all within walking distance, as are the main shopping streets and restaurants. For those driving, valet parking is available, and a paid airport shuttle can be arranged. Families are catered for with cots, a children's menu, and rollaway beds, and pets are welcome with amenities provided.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Central, walkable location — The hotel sits on Am Hof square in the shopping district, within easy walking distance of the palace, opera house, St. Stephen's Cathedral, and the main shopping streets.
- Standout spa and wellness — Guests repeatedly call out the spa facilities, which include an indoor pool, sauna, Turkish bath, and steam room, plus a range of massages and treatments.
- Spacious, elegant rooms — Rooms are described as large, comfortable, and beautifully appointed, blending modern technology with classic style. Bathrooms are particularly noted for their size.
- Attentive, helpful staff — The concierge and duty manager receive specific praise for going above and beyond, from dinner reservations to personalized service.
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Worth weighing
4 to weigh- Room sizes can vary — While many guests find rooms spacious, at least one recent stay noted a room that felt extremely small, so it's worth confirming the specific room type when booking.
- Inconsistent food and beverage service — A few guests have experienced slow or unfriendly service in the bar, café, and restaurant, though many others praise the breakfast and dining.
- Premium price point — As a five-star hotel in a prime location, rates are at the higher end, which may not suit all budgets.
- Street noise possible — The hotel is on a lively central square, so light sleepers may notice ambient noise despite soundproofed rooms.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Two-Bedroom Suite
- 2 Single beds or 1 Queen-size bed
- Air conditioning
Three-Bedroom Suite
- 1 King-size bed
- Air conditioning
Presidential Suite
- 1 King-size bed
- Air conditioning
Royal Penthouse Suite
- 1 King-size bed
- Air conditioning
Premium King Room
- 1 King-size bed
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Air conditioning
Twin Room
- 2 Single beds
- Air conditioning
King Room
- 1 King-size bed
- Air conditioning
Junior King Suite
- 1 King-size bed
- Air conditioning
Deluxe King Room View
- 1 King-size bed
- Air conditioning
Deluxe Twin Room
- 2 Single beds
- Air conditioning
Deluxe Twin Room View
- 2 Single beds
- Air conditioning
Suite View
- 1 King-size bed
- Air conditioning
Diplomat Suite
- 1 King-size bed
- Air conditioning
Ambassador Suite
- 1 King-size bed
- Air conditioning
Suite
- 1 King-size bed
- Air conditioning
Deluxe Suite
- 1 King-size bed
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Lift
- Air conditioning
- Heating
Services
- Room service
- Housekeeping
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Fitness centre
- Beauty treatment
- Massage (back, head, full body, foot)
Dining
- Restaurant
- Snack bar
- Bar/Lounge area
- Special diet menus
- In-room breakfast
- Coffee shop
- Children's menu
Room
- Mini-bar
- Tea and coffee facilities
- Turndown service
- Soundproofed rooms
- Separate tub and shower
- Free toiletries
- Flat-screen TV
- Safe deposit box
- Ironing facilities
Business
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 735 reviews
Booking.com · 9 · 735 reviews
9Verified guest“The service was outstanding, especially the concierge who booked our dinners and made recommendations we loved. The room-service breakfast arrived right on time, and the truffle eggs were superb.”
9Verified guest“Staff were eager to help, and breakfast was lovely — great food in a wonderful setting, with a standout cheese selection. The location was perfect: close to the palace, opera house, St. Stephen's, and all the best shopping and restaurants.”
9Verified guest“Rooms were a good size and practical, with a large bathroom. The hotel sits in a pretty area, with shops and the Christmas market nearby.”
9Verified guest“We'd happily return — nothing to complain about. Breakfasts are amazing, with something for every taste, including delicious pastries and warm meats.”
9Verified guest“Perfect location in the heart of the city. The King Room with a view was thoughtfully designed — comfortable and elegant. Marie-Theres, the duty manager, gave personal service that made our stay special, and the spa facilities stood out.”
9Verified guest“Very friendly and helpful staff. Great food quality, and the room facilities included a lovely, spacious bathroom.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Old Town Sights: The hotel is within walking distance of the Hofburg Palace, the Vienna State Opera, and St. Stephen's Cathedral. The shopping streets and restaurants are right outside the door.
Christmas Market: During the holiday season, a Christmas market operates nearby, adding to the atmosphere of the historic square.
Am Hof 2, Vienna, Vienna (Area), 1010, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 143 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, the hotel offers parking, and valet parking is also available.
Are pets allowed?
Yes, pets are allowed, and pet amenities are provided.
Is there an airport shuttle?
Yes, a paid airport shuttle is available.
Does the hotel have a pool and spa?
Yes, there is an indoor swimming pool, sauna, Turkish bath, and steam room, along with a spa and wellness centre offering massages and beauty treatments.
Are there family-friendly facilities?
Yes, cots and rollaway beds are available, and there is a children's menu.
The bottom line
Park Hyatt Vienna earns high marks for its central location, excellent spa, and well-appointed rooms. While food and beverage service can be inconsistent and room sizes vary, the overall experience is strong — ideal for travellers who want luxury in the heart of Vienna.
9Based on 735 guest reviews and a 9/10 rating
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